Client: Touro University Nevada

Objective:
Develop an onboarding resource that enhances the student experience, strengthens university communication, and helps incoming students feel prepared and connected before beginning their medical education.

My Role

• Led the development and creation of the student guidebook from concept through completion
• Organized and structured a large amount of information into a clear, user-friendly resource
• Collaborated with internal teams to gather, organize, and refine content
• Developed content organization and page structure to improve usability
• Managed the creation of a 100-page publication designed for incoming students
• Supported the visual layout, formatting, and brand consistency of the final guidebook

Strategy & Approach

• Focused on the needs of incoming students who were relocating for medical school and needed both academic and community support
• Organized information into clear sections based on the student journey, including relocation, campus resources, and daily life needs
• Created a resource that addressed both practical questions and quality-of-life considerations to help students feel more prepared before arriving
• Incorporated user-focused design principles by making complex information easier to navigate and access
• Balanced university information with community resources to create a more complete student experience

Deliverables

• 100-page student guidebook
• Campus resources and student information
• Apartment and housing resources
• Local restaurant and shopping recommendations
• Parks, activities, and community resources
• Utility information
• DMV and state relocation guidance
• Local hotel information for students and visitors
• Additional relocation and lifestyle resources

Challenges

The challenge was transforming a large amount of information from multiple sources into a single, organized resource that was useful for students preparing for a major life transition.

The guide needed to serve a diverse group of incoming medical students while balancing important university information with practical relocation resources. The goal was to create something that was informative, approachable, and easy to navigate.

Outcome

Developed a comprehensive resource that supported approximately 1,000 incoming students annually by helping them prepare for relocation, understand available resources, and feel more connected to their new community before beginning their medical education.